Research Articles

Benefits of Questionnaires Online Platform

Alan Rands, Director Impact Learning Pty Ltd 1998

The objective of the Questionnaires Platform is to provide a process for conducting 360 Degree Performance Measurement (or 360 Degree Performance Profiling or 360 Degree Feedback) that minimises the administrative load of such a process and maximises the impact to the person being rated.

The main benefits that Questionnaires Online provides are:

Reduced Workload
For everyone! Questionnaires Online takes the processing and management worries out of the 360 degree process. Once raters and ratees are matched Questionnaires Online looks after the rest. People are advised on the LAN, Diskettes are produced and labels printed for the right people, questionnaires are printed and the data integrity is all managed for you. You can even allow ratees to nominate their own raters online if your organisational culture can cope with this.
Flexibility
Questionnaires Online allows flexibility in many ways, from types of data collection (LAN, Diskette, Pen and Paper, E-mail, scanning) to the competency sets development (design your own or import libraries), the number of competency sets (have any number to reflect your organisation), and even down to identifying who will rate who (Supervisor can do this centrally, or it can be distributed down to the ratee level). You can completely customise the system to reflect your organisation. If you want a special report, just export the data to an Excel spreadsheet and design your own.
Control of Process
Questionnaires Online puts all the control of the process and the results at your finger tips. No more reliance on consultancies to produce reports from your data that they are hoarding. You can do what you want, when you want to. System switches allow the Supervisor to turn options on and off to suit the current organisation climate, right down to the colours that appear on the graphs.
Powerful Information Base
Imagine the response you will get when you produce reports that show exactly where the organisation, business unit, location or workplace team needs to place its greatest development efforts. Imagine being able to compare Business Units to quantify gaps in behaviours. Imagine being able to do this within minutes of being asked. All of this is a standard facility in Questionnaires Online.
Security of Data
Questionnaires Online has three levels of internal security 'in addition to' your normal network security. These three levels allow restrictions to be placed on the access of data and results to ensure that the confidentiality you pledge can be enforced. All access is through a six digit PIN number that is user specific.
Cost Effectiveness
You can't go past Questionnaires Online here. A one time Licence fee that allows you to produce as many sets of competencies and profile as many people as you like. The break even volume for Questionnaires Online over a three year period is 1036 profiles based on a bureau processing cost of $AUD250. That's just 345 profiles a year. Do more than this and you're banking money!
Game Plan not Just a Report
Questionnaires Online doesn't just produce reports. It allows you to construct an information base to assist people to develop. Coaching Notes and References are available for automatic feedback to people showing them what they can do about their lower rated performance areas. This gives the ratee something to work on, a way out of the 'low rating blues'. We see this part of the process as the most important.


Questionnaires Online" is the most advanced product available for 360 Degree Performance Measurement. It puts you in the driver's seat and gives you the ability to adapt the whole process to the needs of your organisation.