Products

Products: Survey Series > The Staff Exit Survey™


About Retention of Staff

Today's Organisations are faced with a complexity of operations like never before.

Recruiting and retaining quality talent is the most significant issue confronting organisations of all sizes. Without a pool of capable and dedicated people, organisations will struggle to meet their strategic objectives, and the business is at risk.

If internal problems exist that are causing people to leave, the cost can be very great indeed for the organisation. The cost of attracting, inducting, developing, and retaining staff is substantial. Driving staff out the door over issues that could have been resolved adds to base costs and reduces productivity for a substantial period of time.

Many organisations blindly accept people leaving as a fact of life and do not conduct any analysis of the reasons why, and what could have been done to prevent this exit, or other imminent exits, from occurring.

What is the Staff Exit Survey™?

The HRworkbench® Staff Exit Survey is a short questionnaire that is completed by staff leaving the organisation.

The questionnaire provides an analysis of the impact of a wide variety of issues on the reasons for leaving and the respondents' views on the performance of the organisation across a wide range of satisfaction and motivational factors.

The Staff Exit Survey is based on the theories of Herzberg, Maslow and McClelland and reflects contemporary views of Motivation in the workplace.

The Staff Exit Survey asks 44 questions and is a dual scale questionnaire that requires staff to rank their satisfaction with each item, as well as whether they would have liked less, the same, or more of that item.

Who is the Staff Exit Survey designed for?

The Staff Exit Survey is designed as an ongoing pulse survey for organisations that have a staff attrition rate with which they are uncomfortable, and wish to monitor closely.

What solutions does the Staff Exit Survey provide?

If you do not know what is wrong, you can never fix it!

The Staff Exit Survey provides key information about why staff are leaving the organisation so that corrective actions can be taken to reduce staff turnover.

The report gives an analysis of the reasons for leaving as well as the current organisational climate as viewed by the exiting staff member.

As a pulse survey, the reporting will show trends so that both the numbers of exiting staff, their reasons for leaving, and changes in the perception of organisational climate issues can be tracked over time.

As an added value, the reporting also offers suggestions for remedial actions for all items that are reported as "critical" through a combination of satisfaction levels and frequency of occurrence.

What outcomes are fulfilled by the Staff Exit Survey?

The Staff Exit Survey provides a range of suggestions for interventions to minimise the business risks associated with a particular issue reported as critical in terms of staff retention.

The interventions are provided by question and cover:

  • Six Areas of Motivational Factors
  • Six areas of Satisfaction
  • Three Major Areas of Organisational satisfaction
  • Nineteen Reasons for Leaving the Organisation

What is special and unique about the Staff Exit Survey?

The Staff Exit Survey is a continuous Survey that records the views of exiting staff as they leave the organisation.

The Survey is simple to administer and takes approximately 10-15 minutes to complete.

The reporting includes:

  • Specific Risk area identification
  • Trends in data over time
  • Online access 24X7 at the Executive desktop

The Survey is low in cost and high in value to the organisation.