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Products: Survey Series > CHECKpoint™


What is CHECKpoint™?

Most major corporate organisations get a check of their progress each quarter when their latest profit figures are released. Government organisations too, are regularly checked by their owners against the effectiveness of their financial management. But financial results are only an indicator of an organisation's success at a particular point in time. What has led to these financial results? When they are bad or worse than expected, then people start looking for reasons. When they are good, nobody seems to take much notice of "why?" And of course, we've all seen organisations that suddenly drop from financial success to financial ruin within a very short space of time.

For long term success, all organisations must be able to regularly check the key factors or drivers that are causing them to remain successful, not just wait until the financial results are released. CHECKpoint has been designed to assist organisations:

  • Identify the factors that cause them to be successful
  • Regularly track these factors so that adjustments can be made when necessary

CHECKpoint is an organisational survey which is regularly taken of the organisation's health. CHECKpoint enables management and staff to track progress in those areas that are critical to the organisation's long term success. It tracks results in four success areas:

  • Employee motivation
  • Employee morale
  • Leadership and Management
  • Customer focus (external and internal)

Who is it for?

CHECKpoint is suitable for use in all organisations who are really serious about finding out the reasons for their success and working to maintain them. It is particularly suited to small to medium sized organisations (50 to 5,000 employees) that do not have the financial budgets to carry out a major consultant driven organisational survey.

It can also be used for checking at regular periods, the progress of how well particular teams within the organisation are managing and maintaining their own key success factors.

What solutions does CHECKpoint™ provide?

It may seem strange, but organisations that use CHECKpoint are typically successful organisations who wish to maintain their success. Their decision makers often ask:

  • "We're tracking well, but are we sure we know why? Can we keep it up?" or
  • Lately things seem to be slipping a little. Financial results are still good, but we get the impression there might be some things that we could be doing better" or
  • We have had a few of our key personnel leave lately. They all said it was for better opportunities elsewhere. But is that the real reason?"
  • Absenteeism seems to have increased quite dramatically lately. Is it just a seasonal thing, or are there some other underlying reasons?"

Not only does CHECKpoint help identify the answers to these questions, it also generates a report that provides guidance on how to address them. So in a very short space of time (can be as little as 10 days!), organisations receive a full report outlining:

  • The success factors in which the organisation is tracking well
  • Any success areas that show up as possible "alarm bells", i.e. those in which the organisation places a lot of importance but is not currently achieving as well as it would like
  • Practical recommendations on how to maintain the strong success factors and address those areas that may have the potential for failure

CHECKpoint also provides a comparison between what's important to employees (an importance score) and how they see each factor at the moment (a current performance score).

What outcomes are fulfilled?

By using CHECKpoint regularly (e.g every quarter or 6 months), organisations will be able to:

  1. Identify the key factors behind their continued success
  2. Address any areas of possible concern
  3. Demonstrate leadership to all employees by taking action to maintain or improve the issues of importance to them

What is special and unique about CHECKpoint™?

CHECKpoint:

  • Can be completed by all employees online (or paper based if necessary) within 10 minutes - it only has 28 questions
  • In addition to a performance score and an importance score, provides the opportunity for comments on each of the 28 items
  • Automatically generates a full report with actionable items and recommendations on how to maintain and/or address them
  • Is considerably cheaper than traditional consultant driven surveys