HR Definitions

How do you know what to do, if you don't know what people think?

Good management practice includes the conduct of a periodical organisational survey to gauge employee views about how they see the business and their involvement in the business.

Some organisational surveys are conducted to get information on a specific aspect of the business operations. These are usually in response to a business problem, or major change in the business operations.

A more valuable type of organisational survey is a pulse survey.

This type of survey looks at the "health" of the organisation and is conducted either quarterly or each six months with the results being plotted on a continuum for the easy identification of trends.

Organisational Health is a measure of the working environment in terms of:

• Management Practices
• Performance Management
• Workplace Safety
• Treatment of People
• Motivation Compensation
• Focus on Quality
• Focus on the customer

HRworkbench provides pulse surveys, organisational surveys, and processing facilities for customised survey production.

All HRworkbench® surveys are delivered in a multi-lingual environment over the Internet to reduce the time to collect and collate data, minimise administration time, and improve data reliability.

Surveys can be used to:

• Gauge the view of staff on specific issues
• Map the health of the organisation
• Evaluate major projects in terms of process and outcomes

All of these processes foster better management decision making that delivers sustainable gains in productivity.

Best practice for Organisational Survey processing centres surrounds the motivation of staff to give honest answers.

This motivation can only be achieved with:

• Involvement in planning and execution
• Openness and transparency of the process
• Trust built by actioning the results from one survey to the next

Climate Survey
Employee Opinion Surveys
Pulse Surveys
Surveys