HR Definitions

Balanced Scorecard



What is Balanced Scorecard?

Robert Kaplan and David Norton developed the Balanced Scorecard in 1992 as a strategic measurement tool to assist organisations in designing, and then monitoring their goals and objectives. The Balanced Scorecard focuses on four key organisational components:
  • Financial
  • Internal/Operational Processes
  • Employer Branding
  • Employee Learning and Growth


How can Balanced Scorecard be used?
Balanced Scorecard is used for:



Best Practice for Balanced Scorecard
Best practice for Balanced Scorecard.


Related Definitions
Performance Appraisal
Performance Management
Performance Profiling
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