What they say about us: Client Testimonials

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HRworkbench is proud of its long-standing reputation for quality customer service.

We are responsive to our clients' needs and welcome their suggestions on how we can improve to respond to the needs of their market.

But let our clients tell the full story ...

Louise Phelan Manager
RMIT Assessment Centre
Royal Melbourne Insitute of Technology
Melbourne, Australia

As our business is not in selling or creating IT, it is a pleasure to work with IT specialists who are able to explain the technology to us in such a way as to easily facilitate its usage and application.

Our experiences and questions have been valued and sought after by HRworkbench as providing real information to influence the growth of the technology and its range of applications.

24hour support is often touted but in this case it is a reality. There have been times when advice and guidance have been required instantly. These requests have always been dealt with efficiently and speedily, regardless of the time and urgency. The support line is managed with rigour.

Further, the customer service ethos displayed by HRworkbench is exemplary and has ensured our continued support and respect. HRworkbench staff are always ready to listen, respond and provide guidance, with requests for assistance acted upon with good grace and speed.

They know their business and they understand their clients and the needs of their clients. In our experience, they have put themselves "out" to be as approachable, professional and supportive as possible. We do not have this experience with our other suppliers. It is a unique approach to doing business and as clients, we are extremely lucky.

Not only is our business supported by the latest and cutting edge technology in our field, but the suppliers of that technology take a keen and active interest in our business, it's growth and the growth of our consultants.








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Pascal Dewilde
Managing Director
HRWebtools & Services
Brussels, Belgium

The multi-language capacities are most vital to us in Europe. As you are probably aware of, Belgium alone has 3 official languages, and every other country in Europe has its own official language. Therefore, European projects mostly have to cover for at least 5 to 6 different languages, all of which are handled nicely within Questionnaires Online.

I see no limits as to what the technology can mean in the assessment of individuals or organisations in either private or business environment

I no longer consider HRworkbench to be merely a supplier of services. We have established a working relationship, going half around the world, in which the quality services they provide us with go beyond any service providing I have ever encountered here in Europe. There is no doubt in my mind that any other customer would tell you exactly the same.





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Savio C Fernandez
Director of Strategic Relationships and Delivery
e-Knowledgeware
Kuala Lumpur, Malaysia

We engaged HRworkbench to assist us with an online based assessment. We wanted to be an exclusive provider, and the first in Malaysia to use this type of solution. Their products are more futuristic and make more academic and commercial sense.

e-Knowledgeware is a knowledge content developer for corporate and academic institutions, providing MBA and BA programs for corporates including content and blended online learning for in-house training programs.





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Keith Ayers
Founder and CEO Integro Learning Company
Sydney Australia and Philadelphia USA

As a product developer I can establish international multi-lingual distribution channels. The products I have online can be used by organisations of any size and in any industry. The market potential therefore is almost any organisation in the world.

Their willingness to meet the customers needs is the best I have come across. Everything we have asked for has been responded to. Many are done immediately and where that has not been possible they have followed through without prompting.

This technology is superior to anything else available in the world at this time. There are other products who offer the same category of product but nothing that remotely compares.




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Deborah Mcgrath
Director
Guiding Eagles Coaching and Consulting Limited
Hong Kong

HRworkbench provided an excellent resource in helping us build a customised online evaluation tool for our client's leadership development project. Their timeliness was imperative in our bringing a high quality service to our client and their professionalism was exceptional.

We have since been working with HRworkbench on a number of other projects and our clients have been highly satisfied. HRworkbench have the best resource material.

Guiding Eagles Coaching and Consulting Ltd is incorporated in Hong Kong, with the aim of providing high quality coaching and consulting services to our clients in the Asia-Pacific region, with a blend of world class methodology and a wealth of local knowledge and corporate experience.




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Steve Barnes
Head of Resources
A2 Housing Group
United Kingdom

Merging two organisations with very different corporate cultures and relocating all staff into one of the offices within six months is a challenge. HRworkbench provided an online staff survey solution which was ideal for us. We liked the fact that staff could complete the survey questionnaire online so it was quick to administer and get results back.

A2 Housing Group was formed in February 2005 as a result of a merger between Airways Housing Group and Apex Housing Group. The partnership has created one of the largest Housing Groups in the South East, firmly establishing the new organisation as a long-term player within the sector. A2 is in the top six developing Housing Associations in the UK.




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