Employment

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HRworkbench is dedicated to being an Employer of Choice, we:

  • Value Diversity
  • Foster teamwork and idea sharing
  • Provide a safe working environment
  • Develop and grow our people
  • Promote fun in the workplace and a good work-life balance
  • Encourage our staff to seek challenges and accept responsibility
  • Promote and reward on merit
  • Prize creativity, innovation and a strong work ethic


Administration – Client Support Officer

Is customer service a passion of yours?

Do you take pride in your attention to detail?

Are you an enthusiastic and customer focused person looking to further your career with a growing business?


HRworkbench is a progressive Hunter based business that provides high-quality, multilingual, Internet-based solutions to the Human Resource Industry globally.

We are seeking the services of a Full-time, Permanent, Client Support Officer to join our International Development and Support Centre (IDSC) in Hamilton, NSW. The successful applicant will be the front-line contact for the organisation and be responsible for responding to and the monitoring of, support requests logged into our support system progressively during the day; implement questionnaire-based projects; test performance and quality of software or enhancements and answer questions from clients on the operation of the system. Full-training in our system will be provided.

This is a great opportunity for a highly motivated individual who has strong work ethics along with a deeply committed attitude towards providing the “best of the best” in professional service.

The successful applicants will be able to demonstrate the following behaviours and skills:

  • High level of problem solving skills and initiative
  • Intermediate to Advanced PC skills in Microsoft office particular Excel and Word
  • Excellent interpersonal and communication skills, ability to articulate well
  • Commitment to customer-focused service
  • Strong attention to detail
  • Excellent organisation and time management skills; ability to prioritise
  • Able to work under time pressures and maintain quality
  • Able to work within a team but also without direct supervision
  • Willingness and ability to learn new skills quickly

To access a full position description, click the link below:

Job Description: Administration - Client Support Officer


To apply for the position, please email your resume and a statement addressing the essential and desirable criteria, outlined in the job description to: michelle.lorello@hrworkbench.com


If you require further information about the position, please contact Michelle on 1300 554 058 or michelle.lorello@hrworkbench.com


Applications close COB Friday, 3rd September 2010