360-degree Profiling and Feedback Online

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CONTACT US NOW to discuss how our 360-degree Portal solution can save you money and resources.

Our 360-degree experts can help you find the answers to these questions:

  • Are we getting the most out of our 360?
  • How do we link 360 to our Talent Identification and Management process?
  • How do we link our Competency Framework with 360?
  • Is there a way we can provide some context to ratings?
  • How can we facilitate immediate action on 360 results?
  • How can we afford to roll-out our 360 to front-line managers?
  • Can we lessen the administrative load on our HR Department?
  • How many questions should we include?
  • How can we use 360 data in our Training & Development plans?



VIRTUAL FACILITATOR


Available only through Portals is a unique new offering to our 360-degree Capability … Virtual Facilitator.

Virtual Facilitator steps the Ratee through the same process that a trained Feedback Facilitator would use in a one-on-one feedback session, in their own time, at a location to suit them.

There are five major elements to this process:

  1. Introduction to 360-degree reports and typical scoring patterns
  2. Step-by-step examination of a ‘Sample’ report
  3. Step-by-step examination of own individual report
  4. Individual Development Plan
  5. Download of own report using client specific report format if appropriate.

Virtual Facilitator will suit organisations that:

  1. Want to offer 360 to many numbers of staff such that normal facilitator lead feedback would be a very expensive exercise indeed
  2. Have a happy history with 360 and trust that ratees would be accepting of this kind of feedback delivery
  3. Have Ratees who are in second or subsequent rounds of an ongoing 360-degree process where a personal feedback session may not be needed
  4. Generation X and Generation Y ratees who like all things ‘online’.


Why choose HRworkbench as your 360 provider?

  • Experts in 360-degree profiling
  • Experts in Online delivery
  • Over 15 years experience of delivering 360 online in many languages globally
  • Enviable up-time rates i.e. 99.97%
  • Complete flexibility of platform allows customising of the solution on-time, on-budget
  • Best-in-Class Customer Service
  • Delivery options: standard or portal
  • Multi-lingual capable
  • Unique offerings: Virtual Facilitator; self-drive portals; demographic slicing of reports included; Performance and Career/Aspirational profiling

HRworkbench has been delivering 360-degree projects online since 1998 for both Australian Public and Private Sector organisations as well as Internationally in multiple languages.

We deploy small and large scale projects using the Software as a Service (SaaS) Model using either a Standard Deployment Platform or via a fully-branded, customised 360 Portal.

Our many years of experience in delivering 360-degree provides us with the expertise to assist you to plan, develop and deploy a best-in-class 360 project. Our staff can assist you with all or any of the following inputs to a successful 360 launch:

  • Designing the Questionnaire to ensure relevance and clarity:
    • based on an existing Competency Framework
    • by creating a new Competency Framework

  • Presenting the questions online to capture valid and candid data:
    • dual vs single scale
    • anchor number and labels
    • open text responses

  • Demographic links to enable analysis of aggregated data

  • Selecting reporting formats that appeal to all users, are clear, and make the report a usable and used document

  • Using Development Notes to ensure the results are converted to changes in workplace behaviour

  • Using Test/re-test to maximise impact

  • Generating emails that invite and remind raters in a timely fashion to ensure maximum completion rates

  • Developing Feedback Facilitation programs that ensure all participants get the support they need to interpret and use their 360 results

  • Using 360 results as part of Performance Management

  • Incorporating 360 into a broader Talent Management Strategy

360 Portal
A Portal is a one-stop-access point for a stand-alone 360-degree or Survey.

A Portal is designed so that the individual rater is automatically stepped through each stage in either the 360 or Survey process; thereby minimising administration and support by your HR Department.

A Portal can be tailored to meet your exact needs by enabling you to select from a number of different options. Importantly, Portals can carry your full branding and livery requirements.
Portal Options
Auto-login – devolve the administration to staff Your staff setup their own demographic profile and their own rater lists.
Manager approves rater lists Managers sign-off on rater lists submitted by their staff – to ensure an even & objective spread of raters.
Allocate appropriate questionnaire based on Organisational Level For multi-level 360 Competence Frameworks the system will automatically allocate the correct level questionnaire to each staff member based on their demographic profile.
Allow performance/ capability as well as career/ aspirational profiling For multi-level 360s staff can be encouraged to not only profile their performance against their current level but also profile against levels above their current job for career development planning.
Users guides Customise on-screen user guides for ratees, raters and facilitators.
Training – raters – managers facilitators Access online training modules designed to instruct raters on how to provide ratings; for facilitators and managers on how to provide effective feedback.
Virtual Facilitator Where one-on-one or small group feedback is not a viable solution, or where the option of devolving the 360 to lower levels in the organisation is restricted by the cost of feedback, access the Virtual Facilitator – an online step-by-step process where the staff member is led through a detailed process of analysis of their results.
Automatic Facilitator evaluation Are your feedback facilitators effective? Track their progress over time automatically.
Automatic Program evaluation No need for separate evaluation surveys: ratees and raters are automatically emailed to complete program evaluations online. Track effectiveness month by month rather than once a year.
Multi-lingual processing Allow staff to select the language of their choice.
Full branding – seamless integration with your own website Select from a number of pre-formatted layouts using your own corporate livery, or have us create an interface that mirrors you own internal website exactly.

Other HRworkbench platforms that use 360-degree results:

  • 360 degree results can be linked to the Development Planning function with Performance Management Online
  • 360 degree results can be linked to the Talent Identification and Job Profiling functions within the Talent Management Suite

CONTACT US NOW
to discuss creating a
360-degree Portal
to meet your organisation's exact needs.