Business Systems

Business Systems >> Performance Management


About Performance Management

There is much confusion between Performance Management and Performance Appraisal.

Most organisations engage in a retrospective performance appraisal. This is, a process where some objectives that were agreed at the beginning of a year are dragged out, and the appraisee and their Manager commence a debate about how well each of the objectives were achieved.

This traditional process is somewhat flawed in that it does not address the basic human needs in the motivation process: that is, that feedback be as immediate as possible, that it focuses on actual things people have done, and that a person is given every opportunity to correct behaviours.

The traditional approach is too late. No-one can remember what happened last month let alone 10 months ago.

Performance Management is an ongoing process of measuring and adjusting performance to continually focus behaviours throughout the year. It is a process not an event.

What is the Performance Management Business System Platform?

The Performance Management Business System is a fully automated system that allows an individual to take charge of their own performance with oversight from their manager.

Who is it for?

Performance Management is used by the HR function within organisations, or consultants who have contracted to implement effective performance management processes in organisations.

What solutions does the Performance Management Business System Platform provide?

The Performance Management Platform is designed for organisations who wish to achieve any of the following:


  • Daily management of workplace activity
  • Alignment of work activity with organisational objectives
  • Development of individual competence
  • Management of the Induction Process
  • Management of Graduate Intakes
  • Remote mentoring or coaching programs
  • Alignment of development plans with workplace activity needs, and
  • Performance Appraisal

What is special and unique about the Performance Management Platform?

HRworkbench's Performance Management Platform is unique in its "bottom up", top aligned processing.

Combine this with a project basis that allows the same tool to be applied to many uses and it becomes a valuable asset for the organisation.

Performance Management Online also links 360 degree profiles, Personal Assessments, Performance records, development plans, and journals of performance, interviews and development all into the one simple interface.

At the top level, organisations can clearly see how the organisation is progressing so that early intervention is possible to correct deviation from the desired outcomes before problems become irreversible.